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General questions:
This section covers basic information about our mail service, including an overview of available features, supported devices and browsers, account setup, and general troubleshooting tips. It’s a great place to start if you’re new to the service or looking for quick answers about using your account.
A corporate email is an email address linked to your company's domain name, offering a large storage capacity and access to premium features tailored for business use.
Business email and personal email serve different purposes and have several key distinctions:
Purpose:
- Business email is intended for professional communication.
- Personal email is used for personal interactions, such as staying in touch with friends and family.
Domain:
- Business email is typically associated with a company or organization and includes a domain name specific to that entity.
- Personal email usually uses a domain from a third-party provider, such as Gmail or Yahoo, and is associated with an individual.
Features:
- Business email systems often offer additional tools, such as shared calendars, document storage, and collaboration capabilities.
- Personal email systems typically lack these extra collaborative and organizational features.
Security:
- Corporate email often includes enhanced security measures like encryption and authentication to protect sensitive data.
- Personal email may not offer the same level of security safeguards.
Professionalism:
- Business email conveys a professional appearance suitable for work-related communication.
- Personal email is more informal and may not be ideal for certain professional contexts.
Our corporate email solution is more than just an email hosting service—it’s a complete email suite. Designed to handle much more than rapid message receipt and delivery, this suite integrates numerous routing, management, and security features that simplify email communication for businesses.
Hygienic Mail Service: Advanced Anti-Spam Protection
Our corporate email suite includes the Hygienic Mail service, powered by commercial-grade anti-spam technology. Every email undergoes rigorous screening through the Hygienic Mail spam firewall before it reaches your inbox. Emails identified as spam are rejected immediately, while suspicious messages are held in Quarantine, accessible through a web interface where detailed reports help you stay informed.
Quarantine Zone: Fully Customizable Control
With the Quarantine Zone’s web interface, you have full control over managing black and white lists. You can allow messages from specific email addresses or domains, or block them entirely, regardless of content. This flexible control feature ensures secure, customized communication management at both the user and institutional level.
Streamlined Email Management Across Devices
Our suite enables continuous storage and directory management of incoming messages on our servers. Emails can be routed to specific folders and marked accordingly, with directory structures synchronized across all your devices, whether mobile, desktop, or web. This means any changes—reading, deleting, or moving emails—will instantly update across all platforms.
Outbound Protection and Virus Control
Our corporate email service not only secures inbound messages but also protects outgoing communications. In case of potential threats such as email viruses or trojans, the system monitors outgoing traffic for unusual patterns, like rapid successive sends. If such activity is detected, it limits outgoing messages and alerts both you and your system administrator to help contain the issue quickly.
Backup Options for Important Communications
The email suite includes robust backup options, available for both individual users and entire organizations. These backups help recover important messages that may have been accidentally or intentionally deleted, ensuring secure access to stored messages within a defined period.
Designed for Optimal Business Communication
Our corporate email service, with its extensive range of features, is crafted to meet high business standards for seamless and secure communication. Should you have any questions or need further details, please reach out, and we’ll be happy to assist. This suite is ready to support your email needs comprehensively, with all the fine details handled for you.
A company email is an address that incorporates your business name or brand, providing a professional appearance that aligns with your brand identity. By using a company email with the same domain as your website and storefront, you create a cohesive, trustworthy image that enhances service quality and reinforces brand consistency to clients and partners.
Using a corporate email provides several key benefits for businesses:
Professionalism: A corporate email address enhances professionalism and credibility, particularly valuable when interacting with customers or clients.
Organization: Corporate emails centralize communication, helping employees easily locate important messages and documents, which streamlines operations.
Security: Business email solutions often include advanced security features, like encryption and authentication, safeguarding sensitive information.
Collaboration: Corporate email systems typically come with tools for team collaboration, such as shared calendars and document storage, making teamwork and information sharing more efficient.
Branding: A corporate email reinforces brand identity, promoting the business with every message sent.
Setting Up Business Email:
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To set up a corporate email, follow these steps:
Choose a Domain: Select a domain name that reflects your business. This is the part of your email address that comes after the "@" symbol (e.g., in [email protected], "companyname.com" is the domain).
Register Your Domain Name: Once you have chosen a suitable domain name, register it through a domain registrar.
Choose an Email Hosting Provider: Select an email hosting provider to store and manage your corporate emails. For instance, Uzman Posta is a popular choice in Turkey, offering premium features tailored for business needs.
Set Up Email Accounts: After selecting an email provider, create individual email accounts for each employee or team member who needs one.
Configure Your Email Client: An email client (such as Outlook, Thunderbird, or Apple Mail) is needed to send and receive emails. Set it up by entering your email address, password, and server settings provided by your email host.
Set Up Email Forwarding: If you’d like to receive emails from your corporate account in a personal inbox as well, set up email forwarding. This will allow a copy of incoming messages to be sent to both your business and personal accounts.
To set up your corporate email account, refer to our Email Setup Guide, which provides step-by-step instructions for configuring your account on various devices and email clients. This guide will walk you through everything you need to get started quickly and ensure seamless integration with your preferred tools and platforms.
If your current emails are stored on an IMAP server, you can easily transfer them to our platform using the MailProvider.com IMAP Sync Tool.
For emails stored in PST format, please contact our support team for guidance on the transfer process. They’ll provide detailed instructions to ensure a smooth migration.
You can effortlessly change your email address without losing any data by using the panel interface provided by MailProvider. This user-friendly feature ensures a smooth transition while preserving all your existing emails and settings.
MailProvider.com is fully compatible with Outlook.
The target customer base for our corporate email service consists of institutions and organizations that prioritize high-quality service. These entities value trust and continuity in their relationships with suppliers and business partners. To effectively meet our customers' needs promptly and minimize unnecessary formalities that could slow down processes, we have introduced the Flexible Account Management feature within our corporate email service. This initiative is designed to streamline account management and enhance overall service efficiency.
Security and Data Management:
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Corporate e-mail e-mail service domain names are met by four separate message exchange servers. The four servers are positioned at two separate geographical points. Our servers that meet at these points have spam firewall features and the server where your main message box is located uses these systems as shields. These meeting servers are written to records called MX records and other servers around the world reach these servers when they want to send you a message. If any set of these servers is inaccessible, senders are automatically directed to the other set thanks to the DNS system and your incoming messages always reach our meeting point.
The messages coming to our spam firewall servers are first evaluated according to user and institution-based black and white lists. Then, antivirus and anti-spam engines are activated and it is decided whether the message will be rejected or not. If there is a message that is considered suspicious as a result of the evaluation, it is kept in the Quarantine area and action is taken in line with the user's decision.After this point, the messages you receive are sent to the server where your account is located with push mail, i.e. instant sending technique. If the server receiving the message is down or unreachable for some reason, the messages will be held at the pooling point of your domain name. Thus, data loss is eliminated for incoming messages.
There is more than one server set for outgoing messages and they can work independently of the server where your main account box is located. Since the messages you send out are directed from more than one server, if the down server cannot be reached, the DNS system will direct you to the other server on your second attempt. Thanks to this continuous design, your outgoing messages always reach their recipients in the fastest way. Even if the server where your account is located is down during the sending, you can send messages thanks to this.
Usage and Limitations:
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Corporate e-mail accounts come with a large account space. They also have a structure that allows you to leave your past messages on the server. In this way, you can access your old messages from any interface. A few years ago, you could instantly access a message just by searching for the person it was from on your mobile device or via the web interface.
For this reason, you may want to leave your old messages in the system for a longer period of time and want to have more storage space. For such cases, our Corporate e-mail account boxes can be upgraded to 5 and 10 Gigabyte capacities. It is possible to permanently increase your existing standard 2 Gigabyte space to 5 or 10 Gigabytes and keep all your messages without deleting them and sorting them on the server side.
If you want to have accounts with larger space, you can switch to our Private Cloud MailProvider.com product, which runs on a server that is completely yours and where you decide the size of the accounts.
The quotas of our accounts can be increased. Our users whose account quotas are full can request a capacity increase. Warning messages are sent for this reason and our operators inform our users who are constantly using more than their normal quotas and their quotas are increased.
This application prevents the back scatter method, which is a spam message sending method, and prevents our users from being exposed to service interruptions due to such problems.
Support and Services:
Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.
You can get support from Uzman Posta support team by phone between 10:00-14:00 on weekends. Then you can request support by sending an email to [email protected] with your problems.
